Privacy and Personal Data Protection Policy
The craft URBAN BUILD (hereinafter: "we", "our", "craft") respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the applicable legal regulations of the Republic of Croatia.
1. Data Controller
The controller of your personal data is:
- Name: URBAN BUILD, OBRT ZA KERAMIČARSKE USLUGE, VL. MARIN MARIĆ
- Address: Oriovac, Ulica Josipa Kozarca 8
- OIB: 66280136275
- MBS: 99303507
- Contact E-mail: urbanbuild8@gmail.com
2. What Data We Collect and Why?
When you use the contact form on our website, we collect only the data you voluntarily provide, which is necessary for communication and creating a business offer. This usually includes:
- First and last name
- E-mail address
- Phone / mobile number
- Other information related to your inquiry (e.g., location and description of tiling works).
3. Legal Basis and Purpose of Processing
We collect and process your data solely for the purpose of taking steps at your request prior to entering into a contract (creating and sending offers for tiling and ceramics services) and for responding to your inquiries. We do not use your data for marketing purposes (such as sending newsletters), nor do we share it with third parties.
4. How Long Do We Keep Your Data?
Data collected via the contact form is kept for as long as necessary to fulfill the purpose for which it was collected (e.g., until we complete the communication regarding the offer or for the duration of the business cooperation), unless a legal obligation (such as accounting regulations after issuing an invoice) requires longer retention.
5. Cookies
Our website uses third-party cookies (Google Analytics) for the purpose of tracking traffic and analyzing website performance to improve user experience. These cookies do not identify you personally. Upon your first visit to the website, you have the option to accept or decline the use of these cookies.
6. Your Rights
In accordance with the GDPR, you have the following rights at any time:
- The right to access your data that we store
- The right to correct inaccurate data
- The right to deletion of your data ("the right to be forgotten")
- The right to restriction of processing and the right to object.
To exercise any of these rights, please feel free to contact us via the e-mail address listed in Section 1.